Five Engagement GemsThat Make a Difference and creates Resilience in your team
- Setting Clear and realistic expectations. During tough times, employees need managers who reset priorities, involve them in reestablishing their goals and constantly clarify their role relative to their coworkers.
- Having the right technology and tools. Employees need the right tools to get work done – this will minimize stress and improve performance.
- Leveraging one’s strengths – Playing to your strengths is the difference between moving toward opportunity and falling victim to circumstances.
- To connect to the mission or purpose of the organisation. During a crisis, people need to see how they, and their work, fit into the bigger picture — how can they impact something significant and know their work matters?
- Committed to quality work – There is no room for slack in a crisis. All team members must be dedicated to high-quality, efficient work. It is equally essential that teams within an organisation rely on and respect one another’s work.
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